Winner Information - Questions
Do I need to keep my tickets/entry forms after entering them into a contest or eXTRA promotion?
Ultimately, the answer to this question varies from promotion to promotion, so we suggest checking the specific rules for each promotion you enter. We post winner results within 5 business days of a drawing. For those promotions that specify you need to keep any tickets/entry forms you enter to claim a prize, you’ll want to hang onto them for 90 days after the winners are posted for each drawing. Even if you don't see your name on the original list, we select alternates, and if the original winner can't claim a prize, we then reach out to alternates. That can take up to 90 days from the original posting, so keep those tickets/entry forms!
How do we contact winners?
We try to contact winners by email, phone and/or mail. If you want us to reach you quickly, be sure your contact information is up-to-date in MyGameRoom. If we can't reach a winner by the deadline listed in the rules, we will then move on to an alternate.